Question 1

What may the products be used for?

Accepted Answer

Exclusively for research and laboratory purposes. The products are not intended for human or animal consumption.

Question 2

When will my order be shipped?

Accepted Answer

Items we hold in stock ship once your payment has arrived and are usually delivered within 1–2 working days. Items we order in take 7–10 working days. Weekends, public holidays and carrier delays may affect this.

Question 3

How much does shipping cost?

Accepted Answer

Shipping within the Netherlands costs €4.95 and is free from €150. To other EU countries shipping costs €9.95 and is free from €200; you choose PostNL or DHL.

Question 4

Are certificates of analysis available?

Accepted Answer

Certificates are published per batch as soon as the documentation is available. We do not publish any data without an underlying report.

Question 5

Which payment methods are available?

Accepted Answer

After placing your order you receive a payment request. You pay with iDEAL | Wero, Bancontact, Apple Pay, credit or bank card, or by bank transfer. We ship as soon as the payment has arrived.

Frequently asked questions

What may the products be used for?

When will my order be shipped?

How much does shipping cost?

Are certificates of analysis available?

Which payment methods are available?